innerslider image

Privacy Policy

Website Privacy Policy

1. Who We Are

TopCraft, LLC (doing business as TopCraftMarket.com) collects, uses and is responsible for certain personal information about you.

2. Children’s Online Privacy Protection Act

This website and any products and services offered herein are not intended for persons under the age of 13. TopCraftMarket.com does not knowingly collect information from anyone under 13 years of age. TopCraftMarket.com prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. TopCraftMarket.com will not knowingly collect personally identifiable information from children under 13. If TopCraftMarket.com learns it has any information or content from anyone under the age of 13, it will delete that information.

3. The Personal Information We Collect and Use

a. Information We Collect
TopCraftMarket.com may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up on our website, or otherwise contact TopCraftMarket.com via an online form, e-mail, or any other method of communication. The personal information collected may include information such as your name, e-mail address, physical address, phone number, billing information, and any information posted by potential craftsman on TopCraftMarket.com. TopCraftMarket.com may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save information from your previous visits, and customize your experience. We will ask for your consent to allow us to use cookies. TopCraftMarket.com or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use, and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. TopCraftMarket.com’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet.

b. Third-Party Information
TopCraftMarket.com may collect and use information from third-party background check websites for the purpose of enabling craftsmen on our website to post whether they have completed such a background check.

c. Use of Information
The information TopCraftMarket.com collects is used in a variety of ways, including for internal review; to improve our website performance; to improve customer service; to fulfill orders and provide products and services; to oversee any contest or promotion; and to provide sufficient information for our potential customers to make informed decisions.

d. Disclosure of Information
TopCraftMarket.com respects your privacy and will never sell, trade, or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.

We do, however, share information as required to process payments (including but not limited to PayPal and Stripe) in order to allow our website members to pay any required membership fees.

TopCraftMarket.com may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you provide TopCraftMarket.com with permission, it may also use your personal information for internal marketing, external marketing, and promotional purposes.

On occasion, TopCraftMarket.com may collect personal identification information from you in connection with optional contests, special offers, or promotions. TopCraftMarket.com may share such information with necessary third parties for the purpose of carrying out the contest, special offer, or promotion. We will ask for your consent to disclose and use such information prior to your participation in the contest, special offer, or promotion.

We do not directly control the third parties to which we share such information, and you will need to further notify such third parties directly if you would like them to cease use of your information. We will not share your personal information with any third party not mentioned above without your consent. TopCraftMarket expressly disclaims any and all liability for the actions of third parties.

e. Required Information
You are not required to provide any personally identifiable information to visit this website. Additional information, including personally identifiable information, may be required to access membership or craftsman features within TopCraftMarket.com.

f. How Long Your Personal Information Will Be Kept
Any information that we collect is retained only as long as necessary to fulfill the purposes for which it was collected or to comply with any legal requirement.

4. Foreign Use

Your information might be transferred to a location outside of your state or country where the privacy laws may not be as protective as those where you live. This website is operated in the United States, and any third party with whom we might share your personal information as mentioned above are also located in the United States. If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By visiting this website, participating in any of its services, or providing your information, you consent to this transfer.

5. Your Rights

You may unsubscribe from receiving e-mails from TopCraftMarket.com at any time. Each e-mail sent by TopCraftMarket.com includes instructions on how to unsubscribe from further e-mail communications.

6. Information Security

We use industry appropriate security measures to prevent your personal information from being accessed in an unauthorized way. We limit access to your personal information to people within our company, the third-party companies mentioned above, or any other party that you have provided us with written consent to share such information with. Any person or company processing your information is subject to a duty of confidentiality.

We will notify you and the appropriate law enforcement agency of any suspected data security breach when we are legally required to do so.

Please note that any comments or information that you post on TopCraftMarket.com, including on social media pages, become public and third parties may use such information. TopCraftMarket.com is not responsible for any unauthorized uses by third parties in such context. You disclose any such information at your own risk.

7. Links to Other Sites

You may see advertising or other content on this website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. TopCraftMarket.com is not responsible or liable for any content on or actions taken by such third-party websites.

8. Changes to this Privacy Policy

This policy is effective as of June 26, 2019. We may change, modify or update this Privacy Policy at any time and will notify you of any changes by e-mail or postal mail.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact TopCraft, LLC via email at support@topcraftmarket.com or by postal mail at P.O. Box 481, Ooltewah, TN 37363.

10. Extra Help

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “Contact Us” above).